As we continue to talk about daily tasks that you will have as an awesome PR team member, this module is all about “Next Day Confirmation Calls.” As you probably know from Doctible module, we have a program that automatically sends text reminders to all of our patients regarding their upcoming appointments, and patients often confirm their appointments by text.
But what about the patients who didn’t get the text, didn’t confirm their appointment, or maybe they don’t have texting capabilities? Never fear, because this daily task will ensure that they are reminded of their appointment-via phone call by YOU!
The video below explains how to do these confirmation calls, so let’s have a look: