Lewis Center point person modules
In the Patient Relations team, we have one team member assigned to be the “Lewis Center (LC) Point Person” each day. Since the Lewis Center office doesn’t have a PR team member working a typical “Front Desk or Phones” position at that office, we have one team member in the Westerville office assigned to complete some of the PR related tasks that need to be accomplished each day.
If you are asked to learn how to work the “LC Point Person” position, these modules will help you understand what additional responsibilities this important role requires. Many of these tasks you already know how to do, but they are focused on LC patients specifically. Happy learning!