As an optician, there are several small tasks that need to be accomplished daily to help everything run smoothly for our patients, your teammates, and yourself!
These tasks are simple, so there is not a training on how to accomplish each task. Each office has their own checklist, but many of the tasks are the same among the offices. The tasks are separated into morning, throughout the day, and closing tasks. There is not one specific individual assigned to do these tasks each day. You will need to work together as a team with your fellow opticians that day to make sure the tasks get accomplished. Each checklist has been laminated and there are wet erase markers around to sign off the tasks that you complete. You may notice that at times we do not require these tasks to be signed off by the individual that completed them each day. When these tasks are getting completed properly and on a daily basis they do not necessarily need to be marked off and sent to the manager. However, if there is a notable falling off of responsibilities being completed, we may go back to signing off and sending pictures to the manager for a period of time.
A few responsibilities may vary between the different offices. Locations of supplies might vary or equipment might be different among the offices. It is your responsibility to know how to complete the tasks on the checklist at each office that you work at regularly. During your training you will likely automatically see all of these tasks, but if you notice an item on a checklist that you are unsure how to complete, please ask a fellow Eyewear Stylist or your manager!
Tasks on the checklist are updated as our procedures change, so you do not need to memorize this list. Just make sure that you know where the checklist is in each office and make sure you know how to complete the tasks by the end of your training.
See the example below for one of our office checklists.
